INTRODUCTION TO THE COURSE & TO THE MANAGEMENT PROFESSION
  • Intro To The Course And To The Instructor
  • Psychology In The Workplace
  • Circumstances Of Managers
  • The Management Profession Is Unique
  • The Challenges New Managers Face
LEADERSHIP DEFINED
  • What Makes A True Leader
  • What Determines Good Leadership
  • Why Do Leadership Roles And Hierarchy Exist
  • Leadership Is A Group Process
  • Does The Situation Or Character Determine Leader Behaviour
LEADERSHIP TYPES
  • Charismatic Leadership
  • Inclusive Leadership
  • Destructive Leadership
  • Strategic Leadership
  • Structured Leadership
LEADERSHIP POWER
  • Power Of Leaders
  • Leadership Through Power
  • Power Of Method
LEADERSHIP TECHNIQUES
  • How To Become A Leader And Be Accepted As A Leader
  • Phases of Leadership
  • Creativity, Wisdom, Intelligence And The Synthesis Of Stories
  • Conflict Management
  • Today's Managers Versus Yesterday's Managers
  • When To Be Fair And When To Be Unfair