- Introduction & Welcome to the Course
- Quick Start Guide: The 3 Easy Steps to Active Listening
- Why Agile Adventurer Ana Wants to Learn Active Listening
- Core Definition of Active Listening
- Lecture 4 Quiz: Core Definition of Active Listening
- The 3 Easy Steps to Active Listening
- The 4 Concrete Benefits of Active Listening
- Two Simple Secrets to Getting Started – Goal Setting and Accountability Buddies
- Quiz Lecture 7: 2 Simple Secrets to Getting Started
- Move Your Active Listening From Theory to Practice
- Two Simple Hacks to Know if You’re Succeeding
- The 5-Step Practice Checklist
- How to Do Active Listening and Still Get Heard
- How to Use Active Listening to Become a More Powerful Communicator!
- Ana Takes a Risk and Makes It Stick
- Live Demo of Active Listening!
- Conclusion and Claiming Your Certificate