Welcome and Overview
  • Introduction & Welcome to the Course
  • Quick Start Guide: The 3 Easy Steps to Active Listening
Getting Started
  • Why Agile Adventurer Ana Wants to Learn Active Listening
  • Core Definition of Active Listening
  • Lecture 4 Quiz: Core Definition of Active Listening
  • The 3 Easy Steps to Active Listening
  • The 4 Concrete Benefits of Active Listening
  • Two Simple Secrets to Getting Started – Goal Setting and Accountability Buddies
  • Quiz Lecture 7: 2 Simple Secrets to Getting Started
Getting Practical
  • Move Your Active Listening From Theory to Practice
  • Two Simple Hacks to Know if You’re Succeeding
  • The 5-Step Practice Checklist
  • How to Do Active Listening and Still Get Heard
  • How to Use Active Listening to Become a More Powerful Communicator!
Getting Real
  • Ana Takes a Risk and Makes It Stick
  • Live Demo of Active Listening!
  • Conclusion and Claiming Your Certificate