Often, when you begin something new, you are bound to be confused. As you get started with a CRM system, some amount of initial confusion is inevitable. When presented with a plethora of features, which ones do you use? How do you work your way through a control panel with myriad privileges to enable or disable? These questions could trouble you when you embark on setting up a whole new software system for your business.
If you are at a similar point with Zoho CRM, we are here to help. Part 1 of An Introduction to Zoho CRM course introduces you to the concepts of Customer Relationship Management and the general sales cycle and its implementation in your Zoho CRM account. Part 2 (this course) walks you through:
the basics of setting up your account
adding your organization settings
setting up the business hours, configuring shifts, and adding holiday lists for different regions
setting up the fiscal year
configuring multiple currencies when you do business globally
setting up security options such as two-factor authentication and allowed IPs.
If you are a beginner with CRM, these courses are ideal for you. Every chapter comes with key learning blocks including conceptual explanations and product demos to help you understand the topics well.
This video course is designed to help you master the use of ChatGPT in your workplace.
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Master Zoho CRM and make the best use of it in your business with all the free courses from the Zoho CRM Academy. From concepts to all the detailed demos, with every course, you can learn and implement all that is to know about the various features and their usage.
