Preparation Before Calling
  • Welcome + Introduction
  • Challenges + Intentions
  • How to Prepare for Calling Seva
  • Importance of Sadhana for Effective Enrolment
  • How to Manage Your Time
  • How to Best Prepare for Calling Seva
Guidelines On the Phone
  • Do's and Don'ts
  • Identifying Need - What is Their Pain Point?
  • Providing a Solution
  • Guidelines On the Phone
ALIVE MODEL
  • What is the ALIVE Model?
  • A - Asking Questions
  • I - Inspire
  • V - Validate
  • E- Enrol
  • Getting to know the ALIVE Model
HANDLING OBJECTIONS
  • Internal + External Objections
  • Handling Objections
  • Handling Objections
  • Closing
  • How to close