General aspects
  • Introduction
  • The concept of Business Continuity
  • ISO 22301 and related standards
  • The Business Continuity Management System (BCMS)
Context of the organization
  • Understanding the organization and it's context
  • Needs and expectations of interested parties
  • The scope of the Business Continuity Management System (BCMS)
Leadership
  • Leadership and commitment
  • The business continuity policy
  • Roles, responsibilities and authorities
Planning
  • Actions to address risks and opportunities
  • Business continuity objectives and planning to achieve them
  • Planning changes to the Business Continuity Management System
Support
  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented information
Operation
  • The Business Impact Analysis (BIA)
  • The risk assessment
  • Business continuity strategies and solutions
  • The incident response structure
  • Warning and communication
  • Business continuity plans and procedures
  • Exercise programme
  • Evaluation of business continuity documentation and capabilities
Performance evaluation
  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
Improvement
  • Nonconformity and corrective action
  • Continual improvement
Final words
  • Certification to ISO 22301
  • Conclusions
  • Business Continuity Quiz - ISO 22301