Welcome
  • Welcome
  • Newsletter
  • What you'll learn
  • Course Notes
General Background: The Claims Process
  • Claims generally
  • Contractual claims
  • Process of making a claim
  • Further learning: Foundation Course
Introduction to Claims Identification
  • Introduction to claims identification
  • Claim identification methods (Active / Reactive)
  • Components of a claims identification system
Identifying Claimable Events
  • Introduction to claimable events
  • Using the contract to identify potential claim events
Identifying Changed Events and Circumstances
  • Introduction to the identification of changed events and circumstances
  • Custodians of information
  • Recording events and information management
  • Event analysis and claim identification
Claim Events Not Contemplated by the Contract
  • Claim events not contemplated by the contract
Conclusion and Further Learning
  • Concluding remarks
  • Further learning
  • Newsletter