Introduction
- Introduction
Definitions
- Introduction and Definitions
Crisis Management
- Difference between a Crisis and a Disaster
- Administrative requirements to deal with the crisis
- Facing Disasters
What you'll learn
- Definition and types of crises: Differentiating between emergencies, disasters, and crises.
- Causes and triggers: Identifying potential threats and vulnerabilities.
- Impact of crises: Exploring the financial, reputational, and operational consequences
- Risk assessment and mitigation: Identifying risks and developing strategies to reduce their impact.
- Developing a crisis management plan: Defining roles, responsibilities, communication protocols, and decision-making processes
- Building resilience: Fostering a culture of preparedness within an organization
- Initial response and containment: Taking immediate action to minimize damage and stabilize the situation.
- Communication and stakeholder management: Delivering clear, consistent, and empathetic messages to internal and external stakeholders
- Decision-making under pressure: Applying critical thinking skills and ethical considerations in a high-stakes environment
Description
In today's unpredictable world, organizations and individuals face an ever-growing landscape of potential crises. From cyberattacks and data breaches to natural disasters and reputational challenges, navigating uncertainty and minimizing damage requires proactive preparation and effective response. This course equips you with the knowledge and skills to confidently manage through crisis situations.
Key Learning Objectives:
Demystifying Crisis: Understand the nature of crises, their triggers, and potential impacts.
Proactive Preparedness: Develop a comprehensive crisis management plan that addresses risks, roles, communication protocols, and decision-making processes.
Navigating the Storm: Learn effective crisis response strategies, including initial containment, stakeholder management, and clear communication under pressure.
Building Resilience: Foster a culture of preparedness within your organization or personal life to bounce back stronger after a crisis.
Ethical Considerations: Understand legal and ethical frameworks for navigating crisis situations.
By the end of this course, you will be able to:
Identify and assess potential crisis threats.
Develop and implement a comprehensive crisis management plan.
Communicate effectively with stakeholders during a crisis.
Make sound decisions under pressure.
Lead and manage teams through crisis situations.
Build long-term resilience to navigate future challenges.
Join us and gain the confidence to navigate uncertainty, mitigate risks, and emerge stronger from any crisis.
The University of Sheffield
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About the instructors
- 3.17 Calificación
- 83 Estudiantes
- 24 Cursos
Yasser Mohamed Abd El Moteleb Moteleb
project management,6 sigma,Quality,soft skills,consultant
He is a Quality Management Consultant with 30-years experience, provided project management consulting services for many organizations operating in Africa, and the Middle East & Arabian Gulf Mr. Moteleb’s experience and expertise is in strategic planning, Quality Management, Six Sigma Projects, Marketing Management, Operations Management, Project Management, and System Analysis and Design
Student feedback
5