- Customer Journey Definition
- The ALU Case Study
- Journey Mapping Exercise
- Tools and Tech
- What we got wrong
- Journey Reflections and Advice
The thing that I think differentiates the memorable brands from the ones we forget is everything that comes before and after the purchase.
At the end of the day the purchase, a defining milestone to be sure, is still just a singular moment in the customer’s journey.
This course is about understanding and designing your customer journey, and using systems and technology to support and enhance that experience.
You can benefit your community! Here are 5 examples of people who have made the difference in theirs to inspire you.
Crash course for those who want to make a single page website using Twitter Bootstrap 4 within 2 hours.
A course and manual for people who find that courses and manuals don't really start at the beginning.
I’m a people person. I also like hiking, cooking, netflix and traveling.
Have we bonded yet? Reach out to me, you probably won’t regret it. Oh,
also I know lots of things about marketing, small business and
Infusionsoft. I spent several years as a consultant and trainer working for Infusionsoft, and now I run my own business helping entrepreneurs maximize the return they get from their email marketing.
If you're interested in learning then I'd love to help!