Introduction to the course
  • About the instructor and the course
Detailed introduction to Salesforce
  • What is a CRM? What is Salesforce? Why is Salesforce in high demand?
  • Other Salesforce products
  • Project roles and career paths
  • How to learn Salesforce
  • How to create your free Salesforce account
  • Tour of the Sales App
  • Interview with Salesforce Managing Consultant
Conclusion
  • Conclusion
  • Winter 2021 Release Overview for Sales and Service Cloud
Bonus
  • Bonus lecture - links to Salesforce courses