- Class Welcome & Overview
- Getting the Most Out of This Class
- Essentials of Group Etiquette and Meeting Preparation
- How to Speak Up in Group Settings
- Improving Your Task-Related Communication
- Effective Relationship-Oriented Communication
- Collaborative Problem Solving in Groups and Teams
- Speaking with More Confidence and Status in Groups and Teams
- Putting it Into Practice
- Working with Your Team
- Wrap-Up & Next Steps