Introduction
  • Class Welcome & Overview
  • Getting the Most Out of This Class
Main Lessons
  • Essentials of Group Etiquette and Meeting Preparation
  • How to Speak Up in Group Settings
  • Improving Your Task-Related Communication
  • Effective Relationship-Oriented Communication
  • Collaborative Problem Solving in Groups and Teams
  • Speaking with More Confidence and Status in Groups and Teams
Putting it Into Practice
  • Putting it Into Practice
  • Working with Your Team
  • Wrap-Up & Next Steps