Welcome to the course
  • Introduction
  • Activity Part 1: Your favorite feedback moment
  • Activity Part 2: Your favorite feedback moment
  • Activity recap
Giving Feedback: Feedback is Fuel
  • We've all been there...
  • Feedback is Fuel
Giving Feedback: Helpful frameworks
  • SBI - Situation, Behavior, Impact
  • Affirming & constructive feedback
  • Feedback is Fuel steps
Giving Feedback: Your turn!
  • Feedback scenarios
  • Assignment recap
Giving Feedback: Best practices
  • Survey: How do you like to receive feedback?
  • Where, when and how to give feedback
  • Feedback best practices
Giving Feedback: Difficult situations
  • If someone is unreceptive to feedback
  • Giving affirmative feedback
  • Giving feedback up
  • When to involve the manager or HR
Receiving Feedback: Growth Mindset
  • Fixed vs. growth mindset
  • Quiz: Do you have a fixed or growth mindset?
  • Developing a growth mindset
Receiving Feedback: Best practices
  • Activity: Look at different scenarios
  • Tips for receiving feedback
  • Control how to receive feedback
Receiving Feedback: Your turn!
  • Activity: Receive some feedback!
Congrats, you made it to the end!
  • Thank you & next steps
  • I want your feedback!
Bonus: Take this course further - Blended initiatives
  • How to use this course in blended settings
  • Material for Feedback is Fuel LIVE session