Introduction
  • Introduction
Human Behavioral Motivations
  • Psychological Comfort
  • Context and Biases
The Four Pillars to Communication
  • The First Pillar: Seek Their Thoughts and Opinions
  • The Second Pillar: Talk in Terms of Their Priorities
  • The Third Pillar: Nonjudgmental Validation
  • The Fourth Pillar: Empower Them With Choices
Next Steps
  • Here's Whats Next