Introduction
  • Before you start
  • Course Overview
Live Helpdesk step-by-step installation, setup and customisation
  • Application overview
  • Signing-up for the application
  • Backend overview
  • Customising the application
  • Installing the widget on your website
  • Testing the application
Skype Integration
  • Integrating with Skype and smartphone app
Support Ticket step-by-step installation, setup and customisation
  • Application overview
  • Signing-up for the application
  • Synchronising both applications
  • Customising the application
  • Installing the classic widgets on your website
  • Installing the latest widgets on your website
Course conclusion
  • Course Overview
  • Course conclusion