Introduction
  • Who Am I to Teach You?
  • Welcome
  • What You Will Need
Starting Point and Expectations
  • Where Are You Now?
  • Self-Talk
  • Short-Term Expectations
  • Long-Term Expectations
  • Confident Now
  • Building Your Self-Esteem
The Practical Stuff: Eye Contact and Speech
  • Eye Contact
  • New Self-Talk
  • What Not to Do
  • Voice Pitch
  • Speaking Deliberately
  • Personalisation
Communication and Relationships
  • Automatised Negative Vocabulary
  • The Art of Saying No
  • Comparisons
  • Help with Vocabulary
  • Building Healthy Relationships
  • Complaining and Gossiping
  • End of the Course
  • If You Want More