Mohammad Sulayman Sumon
Information Security Researcher,ITIL Expert
Strongly skilled and dedicated ITIL Expert with a superior work ethic and client satisfaction record. Widely and deeply knowledgeable in all aspects of ITIL management and coordination.With globally recognize certification and in depth knowledge of IT standard, I can align IT with industry standard/best practice and adopt technology strategy to implement/ensure IT Governance as per organizational requirement.
10 Plus years of rich experience in Incident / Change / Vendor / Project / Transition & Service Management.
Specialties: ITSM / ITIL / TRANSITION / PROJECT / INCIDENT / CHANGE / PROBLEM MANAGEMENT
I Had started ITSM career being a member of IT team in Delma Emirates Group-United Arab Emirates since 2010 .I worked as Head Of Information Security & IT in Icon International Construction LLC in 2016-one of the leading civil engineering and construction company in United Arab Emirates.
I had completed BSC In Computer Science and Engineering from Ahsanullah university of science and technology. I also achieved the ITIL Expert Certification in 2014.
This course would probably be fine for a novice or management. Still a decent overview.
The videos seem to cut out before the speaker finishes explaining. It's hard to pay attention because you are unsure if you are missing anything.
This course is brilliant. The intonation, the rote recitation of the slides, the brilliant audio quality. Thankems for making this!
You need to be a little upbeat and show you really care about what you present! Don't just read stuff for me. I can do that myself.
The author should be required to endure his own course videos. To simply read the content of the slides to me and not offer any additional information is insulting. Also many of the slides have audio that cuts off before the end of the slide text and there are also many with very annoying background noise. If this wasn't fulfilling a job training requirement I would have left after the first couple videos.
The speaker is difficult to understand. Better enunciation would improve viewer understanding.
I was able to learn a good amount from the course, but this was because I focused on reading the words on the screen, rather than listening. The speaker, though he appeared be knowledgeable, seemed to be reading the text. It was delivered without any emphasis, with an accent that I found difficult to understand, and therefore decided to focus on the words on the screen rather than listening to what was being said.