Introduction
  • Introduction
  • Quality Management System (QMS)
  • The Seven Principles of Quality Management
Approach
  • The Plan-Do-Check-Act (PDCA) Cycle
  • Process Approach and Risk Based Thinking
Structure and Documentation
  • ISO 9001 Required Documentation
  • ISO 9001 Structure
ISO 9001 Clauses
  • Clause 4 - Context of the Organization
  • Clause 5 - Leadership
  • Clause 6 - Planning
  • Clause 7 - Support
  • Clause 8 - Operation
  • Clause 9 - Performance Evaluation
  • Clause 10 - Improvement
Certification Process
  • Certification Process
Conclusion
  • What’s Next
  • Your Rating