Discover the essentials of IT Service Management (ITSM) in our comprehensive online course, "ITSM Simplified: Mastering ITSM with Essential Tools and Strategies." Designed for IT professionals, project managers, aspiring ITSM specialists, and business leaders, this course provides a deep dive into the world of ITSM frameworks such as ITIL®, COBIT, and ISO/IEC 20000.
Throughout the course, you'll learn how to apply these frameworks effectively to enhance IT service delivery and management within your organization. We'll cover crucial topics like service design, transition, and operation, and delve into the integration of ITSM tools that streamline processes and improve customer satisfaction. Additionally, you'll gain practical skills in change management and stakeholder engagement, crucial for successful ITSM implementation.
Whether you're new to ITSM or looking to enhance your existing skills, this course will equip you with the knowledge and tools necessary to transform IT services into a strategic asset for your business. You'll emerge with the ability to implement and manage ITSM practices effectively, ensuring your IT operations align with business goals and deliver exceptional service quality.
Join us in "ITSM Simplified" to start your journey towards becoming an ITSM expert, and take your IT management skills to the next level. Enroll now and empower your organization with best practices in IT service management!
Share Capital Pro-rata allotment, share forfeiture and re-issue of shares at par, premium or discount.
How to build leadership skills and mind skills more attuned to a complex and rapidly changing world
Comprehensive course on how to tackle the Legal Aptitude section for CLAT and other law entrance exams.
Take your first step to becoming a great engineering manager
A FREE Practical Course in Key Integration Techniques
Create Your Financial Freedom System and Start Living Your Dream Life Today!
PhD in computer science and IT manager with 34 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 70+ IT certifications such as :
ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP,
COBIT 2019 Implementor, COBIT 5 Assessor/Implementer
TOGAF certified
ITIL 3 Expert, ITIL 4 Managing Profesional , ITIL 4 Strategist
Lean Specialist, VSM Specialist
PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master, PMI RMP, MSP
PMI-PBA, CBAP
Lean Six Sigma Black Belt, ISO 9001
Azure Administrator, Azure Devops Expert, AWS Practitioner
And many more.
