Introduction and preparation
  • What will you learn and who is teaching?
  • Lecture 2: overview of the goals and the content of this progam
  • Thinking about organisations, people and leadership
  • Self reflection and learning goals
Context of Leadership
  • The Macro context: the rapidly changing world
  • The micro context: recent insights from brain studies
  • Your understanding of the context
The foundation: the levels of communication
  • The foundation of effective relationships: levels of communication
  • Effective communication
The main tool: how to influence: action and reaction
  • Explanation of the tool action and reaction
  • Exercise: observing the game of social positioning
The main tool in practice
  • Examples on how to use the tool: different techniques to influence
Summary
  • Summary
  • The Final Quiz