- What will you learn and who is teaching?
- Lecture 2: overview of the goals and the content of this progam
- Thinking about organisations, people and leadership
- Self reflection and learning goals
- The Macro context: the rapidly changing world
- The micro context: recent insights from brain studies
- Your understanding of the context
- The foundation of effective relationships: levels of communication
- Effective communication
- Explanation of the tool action and reaction
- Exercise: observing the game of social positioning
- Examples on how to use the tool: different techniques to influence
- Summary
- The Final Quiz