- Introduction
- Lean History
- Myths and Misconceptions
- Fact or Fiction?
- What is Lean Thinking?
- Value-Add / Non-Value-Add
- Muda, Muri, and Mura
- Value Stream
- Lean Thinking
- Principle 1: Base Your Management Decisions on a Long-Term Philosophy
- Principle 2: Create Continuous Process Flow
- Principle 3: Use Pull Systems
- Principle 4: Level Out the Workload
- Principle 5: Build a Culture of Stopping to Fix Problems
- Principle 6: Standardized Tasks
- Principle 7: Use Visual Control
- Principle 8: Use Technology that Serves Your People and Processes
- Principle 1 to 8
- Principle 9: Grow Leaders Who Understand, Live, and Teach the Philosophy
- Principle 10: Develop Exceptional People and Teams
- Principle 11: Respect Your Extended Network of Partners and Suppliers
- Principle 12: Go and See for Yourself
- Principle 13: Make Decisions Slowly by Consensus
- Principle 14: Become a Learning Organization
- Principle 9 to 14
- Causes of Failure
- Learn from the Best but Find Your Own Solution
- Next Steps