Introduction to Change and Change Management
  • Course Introduction
  • Change and Change Management
  • Why Manage Change
  • Scenario
  • Change Management Process
From Change Initiation to Change Closure
  • Change Management Roles
  • Change Categories
  • Change Registration
  • Validation, Risk and Impact Assessment
  • Technical Change Advisory Board
  • Build and Test
  • Deployment Change Advisory Board
  • Deployment PIR and CMDB Update
  • Formal PIR and Change Closure
Course Conclusion
  • Course Conclusion