Introduction
  • Introduction
  • What is IT helpdesk?
  • How to setup Environment
What is CRM?
  • What is CRM?
  • How IT help desks differ between industries?
  • Customer service for IT help desk
Software Installation and Removal
  • Where is software installed in windows 10?
  • How to install software in windows 10
  • How to Uninstall Software
Networking basics
  • IP addressing
  • uses of ipconfig command
  • uses of ping command
  • uses of nslookup command
Difference between Workgroup and Domain
  • What is a Workgroup
  • What is a Windows domain?
  • Join a computer to a domain
  • Remove a computer from the domain
  • Troubleshooting Tips
  • Dual Boot Ubuntu and windows 10 demo
  • Useful Ubuntu 18 commands demos
  • Very important Demo for Ubuntu
  • Install LAMP stack (Apache,mysql,Linux,php)
  • Linux very useful commands demo
  • Quick: Important questions for IT Support
  • NETWORK ADMIN AND SYSTEM ADMIN INTERVIEW QUESTIONS WITH ANSWERS
  • TOP 10 Desktop PC Issues and Problems with Solutions