Logistics Fundamentals
  • What is Logistics?
  • Effective & Efficient in Logistics
  • How a Customer's Order is Filled?
  • How to Manage a Customer's Order
Logistics Activities
  • Outbound Logistics
  • Inbound Logistics
  • Reverse Logistics
  • Choosing Transportation Method
  • How Warehouses Balances Costs
  • Adding Value Through Distribution
Logistics Interactions
  • Logistics & Marketing Strategy
  • Logistics Cuts Across Department Boundaries
  • Logistics & Customer
Major Decisions in Logistics Management
  • Make or Buy?
  • Controlling Inventory
  • Managing Returns
  • Managing Information Flows
Logistics & Supply Chain
  • Integrating Logistics into the Supply Chain
  • Bullwhip Effect
  • Shifting to Regional Supply Chains
  • Managing Customer Demand
  • Overcoming Obstacles to Integration
  • Differentiating Your Customers
Conclusions
  • Next Steps