- Lesson 1 What are influencing skills?
- Lesson 2: Tools for making a positive difference I
- Lesson 3: Tools for making a positive difference II
- Lesson 4: Tools for making a positive difference III
- Thank you message from Neil
When we come into contact with other people, whether face to face, online or in writing, we encounter ‘the Difference Moment’. What I mean by this is that how we respond to one or more other people can be positive or negative. Our part in the interaction can contribute positively to enriching and empowering the other person(s) and ourselves, but it can also contribute negatively to the other person(s) by disempowering and diminishing them, while diminishing ourselves in the process. This is the ‘Difference Moment’, the critical moment at which our reaction has positive or negative consequences.
This course provides a basic introduction to the importance of ‘influencing skills’, the skills we can use to try and make sure that the difference we make is a positive one. After a short video introduction the course offers four video-based lessons:
There is also a module companion workbook that you will need to print out before you start the course. It contains space for notes plus an exercise relating to each of the three lessons. This is an important resource for you, as it will help to extend and consolidate your understanding and provide you with a set of notes to act as a reference source for future development.
Dr Neil Thompson is a highly experienced tutor and trainer. He is highly respected for his ability to explain complex ideas clearly and effectively. His gentle voice and unhurried approach are widely appreciated by online learners as will as attendees at his conferences and workshops.
He is an independent writer, educator and adviser based in Wales. He has held full or honorary professorships at four UK universities. He is a well-published author with over 200 publications to his name, including 40 books, several of which are bestsellers. He has been a speaker at conferences in the UK, Ireland, Italy, Spain, Norway, the Netherlands, Greece, the Czech Republic, Turkey, Hong Kong, India, the United States, Canada and Australia.
He is a Fellow of the Chartered Institute of Personnel and Development, the Higher Education Academy and the Royal Society of Arts, and a member of the International Work Group on Death, Dying and Bereavement. He was formerly the editor of the US-based international journal, Illness, Crisis & Loss and now edits the free e-zine, THE humansolutions BULLETIN. His main interests are in the field of well-being: equality and diversity; conflict management; stress; loss, grief and trauma; and reflective practice. He is a sought-after conference speaker, consultant and facilitator.