Are you planning to build a good customer base and improve your business? If your answer is YES, then this course is best suited for you. This course helps you to build good relationship with customers, retain customers and drive sales.
What does this course teach you?
Developing good relationships with customers that gives you best from the customers. It helps you to maximize opportunities with them. It is a proven process, and various tools and techniques are used in this course on how to build good customer relationship. This course includes:
1. Need of Relationship with Customers
2. How to Build Relationships for Loyalty
3. Reasons for Low Customer Engagement
4. Principles of Customer Relationships
5. Importance of Knowing Your Consumers
6. Importance of Value in Relationships
7. Challenges of Relationship Building
8. Strategies for Building Relationships
9. Determinants of Customer Relationships
10. Pitfalls to Avoid for Customer Relationships
You must build and maximize customer relationships for customer retention. Customer Retention is a strategic process to retain existing customers. So, such engaged customers then continue to buy products and services.
This course consists of 10 video lecturers, Multiple Choice Questions, 2 Case Studies and DIY to test your understanding and knowledge. The case studies you the importance of Maximizing Customer Relationships.
No prior experience is required to join this course.
So, No Looking Back. Join this course and start building good relationship with customers soon!
