- Introduction
- Rule 1: Understand the need
- Rule 2: Telling them your job
- Rule 3: Setting expectations
- Rule 4: Get it all written down
- Starting the hunt and auditing
- Summary
What you'll learn
- The fundamentals of starting a hardware asset management function
- How to communicate and discover what's needed to understand the business needs
- Where you start when starting to search for assets
- How to manage internal and external auditing
Description
You have been asked to set up a brand new shiny asset management function within a company that has been trading for years. How do you set up the service whilst ensuring you meet the business need? How do you ensure that you as a service are protecting yourself from being expected to have a 100% accurate CMDB?
This no nonsense course will give you a no-nonsense guide on how to do exactly that:
1. what actions will you need to take before you even start tracking
2. how you get your function known and working together with other teams
3. Basics of writing policy and process documentation for hardware asset management
4. How to kick off the hunt of finding assets
5. Why auditing is ok and should not be scary and how you own it
6. A breakdown of new courses that will be coming in the very near future.
The objective of the course is to allow the user to know the first things they need to do in an existing workplace that is introducing asset management as a new function, and how you have to create manual processes to achieve the first basic steps on getting a functional central source of data created.
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About the instructors
- 4.44 Calificación
- 15019 Estudiantes
- 18 Cursos
Mark Grey
ITIL, Agile, and general life experience!
I have worked in many roles in ITIL and Agile spaces. I have worked in airports, retail, IT sector, chat moderator for a bingo website, and many more. I like to share my knowledge of what I have learned along the way in a no nonsense way.
I also have a very keen interest in history; I have 2 items I found metal detecting in museums, gold panned in Scotland, and trace family trees!