- What you will learn
- Part 1: What is communication
- Communication
- Effective Communication
- Barriers to communication
- Types of Non-verbal communication
- Facial expressions
- Body movement and posture
- Gestures
- Eye Contact
- Touch
- Space
- Voice
- Appearance
- Visuals
- Factors that influence how we communicate
- Culture
- Language
- Senses
- Environment
- First Impressions
- Factors that influence how we communicate
- Impacts of a first impression
- Online/In person
- Online
- In person
- Skills you need to know
- Skills
- Recap