Introduction
  • What you will learn
Part 1: What is communication
  • Part 1: What is communication
  • Communication
  • Effective Communication
  • Barriers to communication
Part 2: Types of non-verbal communication
  • Types of Non-verbal communication
  • Facial expressions
  • Body movement and posture
  • Gestures
  • Eye Contact
  • Touch
  • Space
  • Voice
  • Appearance
  • Visuals
Part 3: Factors tat influence how we communicate
  • Factors that influence how we communicate
  • Culture
  • Language
  • Senses
  • Environment
Part 4: First impressions
  • First Impressions
  • Factors that influence how we communicate
  • Impacts of a first impression
Part 5: Online/In person
  • Online/In person
  • Online
  • In person
Part 6: Skills you need to know
  • Skills you need to know
  • Skills
Part 7: Recap
  • Recap