What is Rapport and how does it impact people's behaviour towards us
  • What is Rapport and how does it impact people
  • Impact of Rapport Building on relationships
Five Dimensions of Rapport Building
  • Summary of five actions to build Rapport
  • Engaging with a Positive Feeling: Theory and Practice
  • Listening Attentively: Theory and Practice
  • Asking Questions with genuine interest
  • Finding areas of common interest
  • Mirror the Non Verbal Communication
  • Conclusion