- Sales Scripts
- What to say when answering phone calls
- Introduction Video: tools for sucess
- Booking Koala Part #1
- BookingKoala Part #2
- BARK.COM (Lead Source Introduction)
- Bark lead example #2
What you'll learn
- Introduction to Sales and Customer Service (pristine maid)
- Customer Service: Communication Skills
- Customer Analysis: Knowing Your Customer
- Calming Upset Customers
- Telephone Customer Service
- Internet Customer Skills
- Time Management Strategies
- Stress Management Strategies
- Tools That you will be using
Description
A customer service sales representative works to develop leads to grow a business. They work directly with customers to recommend products and services to fit their needs. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them. They may work virtually from a home office by interacting with clients on the phone, in a store, or in the field by visiting customers at their homes or places of business. Often, they work at least partially on commission and are responsible for consistently achieving sales quotas.
No formal experience or education beyond a high school diploma is required to be a customer service sales associate, however candidates who have undergraduate degrees or previous telemarketing, sales, or customer service experience are preferred. Being bilingual is a definite advantage as workers in this field serve a wide client base. An ambitious, self-motivated personality and a strong work ethic will help a customer service sales worker to be successful.
A customer service sales representative works to develop leads to grow a business. They work directly with customers to recommend products and services to fit their needs. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them. They may work virtually from a home office by interacting with clients on the phone, in a store, or in the field by visiting customers at their homes or places of business. Often, they work at least partially on commission and are responsible for consistently achieving sales quotas.
No formal experience or education beyond a high school diploma is required to be a customer service sales associate, however candidates who have undergraduate degrees or previous telemarketing, sales, or customer service experience are preferred. Being bilingual is a definite advantage as workers in this field serve a wide client base. An ambitious, self-motivated personality and a strong work ethic will help a customer service sales worker to be successful.
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About the instructors
- 4.16 Calificación
- 2518 Estudiantes
- 3 Cursos
Carry Joseph
Pristine Maid
Pristine Maid is a cleaning referral agency that main goal is to connect mothers that need help and mothers that need work. We provide a way for small self run cleaning companies grow their book of business. Pristine Maid is a cleaning referral agency that main goal is to connect mothers that need help and mothers that need work. We provide a way for small self run cleaning companies grow their book of business. Pristine Maid is a cleaning referral agency that main goal is to connect mothers that need help and mothers that need work. We provide a way for small self run cleaning companies grow their book of business
Student feedback
Course Rating
Reviews
Great content thank you for sharing.
a little odd with some spotty social skills that made me cringe a little but other then pet peeves it is very informative
good
Certainly! Since the prospective client already expressed interest in the service then it would easier to get to take advantage of the services provided.
It was a good match for me I was able to learn new things and techniques