Introduction to RDN
  • What is RDN?
  • Introduction to RDN
  • How to Log In to RDN.
  • How to Obtain Support for RDN
General Overview of RDN
  • Multi-Search Overview
  • Overview of the RDN Interface
  • Case Page Overview
Adding and Accepting Orders
  • How to Accept an Order in RDN
  • How to Add an Order in RDN
Changing Order Status
  • How to Repossess an Order
  • How to Acknowledge Pending Close
  • How to Acknowledge Pending Hold
Post-Repossession Overview
  • How to create a C/R
  • How to Upload Pictures
Updates Overview
  • New Updates Overview
  • Update an Order
Address Overview
  • Adding an Address
  • Removing an Address from an Agent
Invoice Overview
  • Creating an Invoice
  • Applying Payment to an Invoice
  • Adding a Fee Request
Client Overview
  • Viewing Global Clients
  • Adding a Local Client Assignee
Agent Overview
  • Adding an Agent Profile
  • Adding an Agent to an Order
MultiSearch Overview
  • Creating a MultiSearch Report
  • Configuring MultiSearch Results
  • Bulk Actions for MultiSearch Results
Management Function Overview
  • Upper Management Overview
  • Adding a New User
  • Adding a Branch or Zip Code
Accounting Functions Overview for Full Users
  • Accounting Overview
  • Apply Payment
  • Adding Billable Services
  • Quick View Reports Overview
Storage Overview
  • Viewing Stored Vehicles
  • Release Stored Collateral/Personal Property
  • Adding or Deleting a Storage Location