Introduction
  • Introduction
Company Details, Settings & User management
  • Logging in to the portal
  • Company Settings & Defaults
  • Ordering SMS Credits
  • Creating / Managing Users & resetting passwords
  • Company Details & Users Quick Start (Recap)
Basic Portfolio Data
  • The home dashboard, Navigation & Column Settings
  • Data feeds (PayProp, RentalConnect, rpmsOnline & Other imports)
  • Loading Complexes
  • Loading a new Property
  • Loading a new tenant
  • Working with property portfolios
  • Loading a new contractor
  • Portfolio Data Quick Start (Recap)
Inspections
  • Setting up default checklist sets
  • Setting default Areas/Rooms for a property
  • Allocating new inspections
  • ANDROID - Installing the inspection app
  • ANDROID - Conducting a standard Inspection
  • ANDROID - Reusing a completed inspections's Checklist and Photos
  • ANDROID - Uploading Completed Inspections
  • APPLE/IOS - Installing the inspection app
  • APPLE/IOS - Conducting a standard Inspection
  • APPLE/IOS - Reusing a completed inspections's Checklist and Photos
  • APPLE/IOS - Settings & Other features
  • The inspection dashboard
  • Compiling & emailing an inspection report
  • Comparing an inspection with a previous one
  • Opening a new maintenance ticket from inspection results
  • Setting Inspection Reminders
  • Inspections Quick Start (Recap)
Maintenance Tickets
  • Opening a new maintenance ticket
  • The maintenance ticket dashboard
  • Sending email & SMS updates to the Landlord, Tenant or Contractor
  • Auto email content and saved replies
  • Compiling & Sending Job Cards
  • Maintenance Reminders
  • Saving & Forwarding Maintenance documents
  • Closing a maintenance ticket
  • Maintenance Tickets Quick Start (Recap)
Generating Quotes & Invoices
  • Creating Repair Actions
  • Compiling and Emailing Quotes & Invoices
Closing Remarks
  • Congratulations