Introduction
  • Introduction to Salesforce
  • What is CRM?
  • Salesforce the Company
Salesforce Functional Capability
  • Marketing, Sales & eCommerce on the Matrix
  • Service, Communities & Other Services
  • A practical use for a functional capability matrix
The Clouds
  • The Salesforce Clouds
Want a Career in Salesforce?
  • Jobs & Salaries in Salesforce
  • Salesforce Salaries across the world
  • Other Salaries & Final Thoughts
  • Where should I start learning?
Salesforce Certifications
  • Salesforce Certifications Overview
  • Admin & App Builder Certifications
  • Developer Certifications
  • Architect Certifications
  • Consultant Certifications
Final Thoughts
  • Final Thoughts