What is social media marketing?
  • What is social media marketing?
  • Use the provided handouts
Create Social Media Strategy
  • 1.1.Produce an actionable social media strategy
  • 1.2.Focus on social media measurement
  • 1.3.Develop marketing personas for your audience
  • 1.4.Hire a social media manager
Choose the Right Social Networks
  • 2.1.Community-based social networks
  • 2.2.Discovery-focused social platforms
  • 2.3.Social messaging apps
  • 2.4.Review sites and discussion forums
Publish Engaging Social Content
  • 3.1.Create organic content for social media
  • 3.2.Produce engaging paid social campaigns
  • 3.3.Humanize your content
İnteract with Customers
  • 4.1.Embrace social listening and monitoring
  • 4.2.Proactive engagement to earn attention
  • 4.3.Reactive engagement for customer service
Foster Social Media Partnerships
  • 5.1.Coordinate teams with a social media policy
  • 5.2.Set up successful creator campaigns
  • 5.3.Experiment beyond best practices in social