Introduction to the course
  • Real life situations requiring 'Straight Talk'
  • Test your understanding - Set 1
Realising the need for 'Straight Talk' - The Benefits
  • Why 'Straight Talk'
  • Test your Understanding - Set 2
Barriers to 'Straight Talk'
  • The Fears and incompetencies associated with feedback (Giving)
  • Test your Understanding - Set 3
  • The Fears and incompetencies associated with feedback (Receiving)
  • Test your Understanding - Set 4
A Model for Feedback
  • Introduction to the OSCAR Model - Part 1
  • Introduction to the OSCAR Model - Part 2
  • Test your Understanding - Set 5
Putting the Model to practice
  • Putting the Model to practice
  • Relationships and Straight TALK
The Measurement of Success
  • Ways to measure progress