The foundations of effective communication
  • Introduction: "This changed my life"
  • Mini introduction: "Now my daughters have got closer to me than ever"
  • TIT FOR TAT: How I developed this system of communication
  • The big game: ongoing relationships
The Six Central Aims of Effective Adult Communication
  • Introduction to the Six Central Aims of Effective Communication
  • The 1st central aim: Don't try to "win"
  • The 2nd central aim: Be co-operative
  • The 3rd central aim: Reward co-operation
  • The 4th central aim of communicating in a way which builds relationships
  • The 5th central aim of communicating in a way which builds relatiionships
  • The 6th central aim