The Three Laws of Improvement
  • Welcome
  • Agenda for the Three Laws of Improvement
  • The Three Laws of Improvement
  • Making a Start with Improvement
  • Introduction to the Tools for Improvement
  • Tools for Improvement
  • The Problem Statement and the Goal Statement
  • Principles for Process Design
Unleash the Power of your People for Improvement
  • Introduction to Unleashing the Power of your People for Improvement
  • Unleash the Power of your People for Improvement
  • A Method for Engaging People for Improvement
  • Introduction to Dealing with Resistance to change
  • Dealing with Resistance to Change
  • Quantifying the Benefits of Improvement
  • Test your Knowledge
  • Thank you for taking the course
  • The Three Laws of Improvement Assignment