- Course Introduction
- How the budgeting sector came about
- Referral trials in the 1990s
- Future Focus changes and advocacy from the sector
- Additional funding into the sector
- Redesigning the budgeting sector and creation of the BFC service model
- Intentions for the new referral process
- Overview
- Voluntary referral
- Grants 0-5
- Budget plans 1, 2 and 3
- Grants 6+
- Tae and Pat
- Tina
- Rawiri and Donna
- Helen and Hamish
- What reporting back Work and Income expects
- Ongoing communication with Work and Income
- How to resolve any issues
- Course Summary