Introduction
  • 01 Overview of course objectives and expectations
  • 02 Importance of soft skills for first-time managers
Communication
  • 03 Active listening and effective verbal communication
  • 04 Written communication and email etiquette
  • 05 Conflict resolution and negotiation techniques
  • communication Quiz
  • Email Etiquette
  • Conflict Resolution
Time Management and Prioritization
  • 06 Setting goals and prioritizing tasks
  • 07 Delegation and team management
  • 08 Managing stress and avoiding burnout
  • Setting Goal
  • Prioritizing Task
  • Time Management
Leadership and Team Building
  • 09 Understanding leadership styles and their impact on teams
  • 10 Building trust and fostering a positive team culture
  • 11 Motivating and mentoring team members
  • Quiz
Emotional Intelligence
  • 12 Self-awareness and emotional regulation
  • 13 Managing and understanding emotions in others
  • 14 Developing empathy and effective relationships
  • Quiz
Adaptability and Problem-Solving
  • 15 Handling change and uncertainty
  • 16 Creative thinking
  • 17 Critical thinking
  • 18 Decision making
  • 19 Problem-solving
  • Quiz on Case Study
  • Quiz on case study 2
  • Quiz on case study 3
Cultural Intelligence
  • 20 Understanding and valuing diversity
  • 21 Navigating cultural differences in the workplace
  • 22 Building inclusive teams and organizations
  • Diversity Quiz
  • Quiz
Conclusion
  • 23 Summary of key takeaways and importance of ongoing development
  • 24 Action plan for implementing learned skills in the workplace
  • 25 Resources for further learning and devlopment
  • Audio Files