Introduction
  • Introduction
  • My Motivation for Critical Thinking and Assertiveness Advocacy
  • About the Course
What is Assertiveness?
  • What is Assertiveness?
  • Benefits of Assertiveness
  • When to use Assertiveness
The Five Communication Styles
  • Introduction
  • The Passive Style of Communication
  • EXTENDED: Examples of Beliefs and Thoughts
  • EXTENDED: Examples of Passive Communication
  • EXTENDED: Examples of Passive Behaviors
  • EXTENDED: Examples of Emotions
  • EXTENDED: Advantages - Illustrative Examples
  • EXTENDED: Disadvantages - Illustrative Examples
  • The Aggressive Style of Communication
  • EXTENDED: Examples of Beliefs and Thoughts
  • EXTENDED: Examples of Aggressive Communication
  • EXTENDED: Examples of Aggressive Behaviors
  • EXTENDED: Examples of Emotions
  • EXTENDED: Advantages - Illustrative Examples
  • EXTENDED: Disadvantages - Illustrative Examples
  • The Passive-Aggressive Style of Communication
  • EXTENDED: Examples of Beliefs and Thoughts
  • EXTENDED: Examples of Passive-Aggressive Communication
  • EXTENDED: Examples of Passive-Aggressive Behaviors
  • EXTENDED: Examples of Emotions
  • EXTENDED: Advantages - Illustrative Examples
  • EXTENDED: Disadvantages - Illustrative Examples
  • The Manipulative Style of Communication
  • EXTENDED: Examples of Beliefs and Thoughts
  • EXTENDED: Examples of Manipulative Communication
  • EXTENDED: Examples of Manipulative Behaviors
  • EXTENDED: Examples of Emotions
  • EXTENDED: Advantages - Illustrative Examples
  • EXTENDED: Disadvantages Illustrative Examples
  • The Assertive Style of Communication
  • EXTENDED: Examples of Beliefs and Thoughts
  • EXTENDED: Examples of Assertive Communication
  • EXTENDED: Examples of Assertive Behaviors
  • EXTENDED: Examples of Emotions
  • EXTENDED: Advantages - Illustrative Examples
  • EXTENDED: Disadvantages - Illustrative Examples
The Assertive Rights
  • The Assertive Rights
  • EXTENDED: Illustrative Examples
Thoughts and Assertiveness
  • Introduction
  • Thoughts and Emotions
Cognitive Distortions
  • COGNITIVE DISTORTIONS - Introduction
  • Dichotomous Thinking
  • EXTENDED: Illustrative Examples
  • Overgeneralization
  • EXTENDED: Illustrative Examples
  • Mental Filter
  • EXTENDED: Illustrative Examples
  • Disqualifying the Positive
  • EXTENDED: Illustrative Examples
  • Jumping to Conclusions
  • EXTENDED: Illustrative Examples
  • Augmentation and Minimization
  • EXTENDED: Illustrative Examples
  • Emotional Reasoning
  • EXTENDED: Illustrative Examples
  • “Should” Statements
  • EXTENDED: Illustrative Examples
  • Labeling
  • EXTENDED: Illustrative Examples
  • Personalization and Blaming
  • EXTENDED: Illustrative Examples
Assertive Verbal Communication
  • Introduction
  • Expressing Emotions
  • EXTENDED: Illustrative Examples
  • "I" Statements
  • EXTENDED: Illustrative Examples
  • The Assertive "No"
  • EXTENDED: Illustrative Examples
Assertive Verbal Communication Techniques
  • Introduction
  • The Broken Record
  • EXTENDED: Illustrative Examples
  • Free Information
  • EXTENDED: Illustrative Examples
  • Self-disclosure
  • EXTENDED: Illustrative Examples
Feedback and Assertiveness
  • Introduction
  • Constructive Feedback
  • EXTENDED: Illustrative Examples
Dealing with Criticism
  • Introduction
  • Fogging
  • EXTENDED: Illustrative Examples
  • Negative Assertion
  • EXTENDED: Illustrative Examples
  • Negative Inquiry