- Introduction
- Listen to your patients
- Power of silence
- To sum up
- Don't run from complaints
- Doorknob phenomenon
- If you don't know
- The man with the hammer
- What else can cause this?
- If you are stuck start over
- Steal from the best
- Conclusion
What you'll learn
- Recognise the importance of medical history taking in diagnosing a complaint
- Learn about different communicating techniques in medicine
- Identify several biases that can lead to medical error
- Learn possible remedies for biases in medicine
- Identify the doorknob phenomenon
Description
This online course is intended to equip medical students, health care professionals and starting doctors with essential communicating tools for a more successful medical history. Individuals with special interests in exploring medicine are encouraged to also join this course.
In this course I'll show you that by improving communication between doctors and patients, through relatively simple techniques, there can be a significant improvement in diagnosing illness, preventing complaints from patients, preventing medical error through cognitive errors and thus improving patient care.
The basis for this course is my more than 10 year experience as a medical doctor and internist combined with my experience as a medical teacher.
This course, through frequently encountered pearls of wisdom in medicine, will cover:
- the importance of a thorough medical history
- communicating techniques such as the use of silence and summarising
- the role of complaints in medicine
- how best to act on complaints
- common biases such as anchoring, confirmation bias, affective error, ascertainment bias and Maslows hammer that can lead to medical error
- possible remedies for systemic and personal biases
- the doorknob phenomenon
After this course (future) clinicians will be more aware of the true power of the story of the patient in getting to the right diagnosis.
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About the instructors
- 4.7 Calificación
- 1354 Estudiantes
- 1 Cursos
Mustafa Dönmez
Medical doctor and teacher
The Doctor Teacher:
I am a medical doctor specialised in internal medicine, endocrinology and occupational health.
I have been practicing medicine since 2007 and have worked in several countries as a doctor.
I have taught and worked as a medical teacher. The main course I have taught is clinical reasoning to medical students and health care professionals (nurse practitioners, physiotherapists, physician assistants).
Student feedback
Course Rating
Reviews
Took essential advices for my own career. Thank you Dr. Mustafa!
Good, simple points but quite important & essential. Must not be taken lightly. Thanks Dr. Mustafa. Another tip that may need a mention is that a 'Doctor must convey & reassure a patient that he/she will recover from the ailment and recover soon'. This would naturally boost the patient's confidence and his/her own ability/preparedness to counter the ailment.
Very clear, brief, and succint explanations, I feel as if I gained a real insight into how to be the best possible doctor of my ability.
Good intro. Would like a longer course.
very good thank you, I am not a Dr but want to go into life coaching kind of work so this can be transferable to that too. Thank you again for your wisdom and tips :) Blessed be :)