- D365 - Sales Copilot QA
- D365 - Customer Service QA
- D365 - Field Service QA
- D365 - Customer Insights QA
- D365 - Remote Work QA
What you'll learn
- Dynamics 365 CRM Modules
- Dynamics 365 CRM - Customer Service
- Dynamics 365 CRM - Field Service
- Dynamics 365 CRM - Customer Insights
- Dynamics 365 CRM - Sales
Description
Welcome to "Dynamics 365 CRM/CE Question and Answers," your comprehensive resource for mastering Dynamics 365 CRM. This course is designed to provide you with essential knowledge and practical insights through a structured Q&A format, covering all major modules of Dynamics 365 CRM.
What You'll Learn:
Dynamics 365 Sales Copilot: Gain a deep understanding of sales processes, pipeline management, and leveraging AI to enhance your sales strategy.
Dynamics 365 Customer Service Copilot: Explore customer service best practices, case management, and tools for delivering exceptional customer experiences.
Dynamics 365 Field Service Copilot: Dive into the intricacies of field service management, including scheduling, resource optimization, and using AI to streamline operations.
Dynamics 365 Customer Insights Copilot: Learn how to harness customer data, generate actionable insights, and personalize customer interactions effectively.
Why This Course:
Comprehensive Coverage: Each section is packed with detailed questions and answers to help you understand the nuances of Dynamics 365 CRM.
Expert Guidance: Benefit from the expertise of seasoned professionals with over 15 years of experience in IT and CRM solutions.
Practical Insights: Real-world scenarios and examples to help you apply your knowledge effectively.
By the end of this course, you'll have a robust understanding of Dynamics 365 CRM, empowering you to drive efficiency, enhance customer satisfaction, and achieve your business goals. Join us on this journey to become a Dynamics 365 CRM expert!
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About the instructors
![Netcurso-Instructores](https://img-b.udemycdn.com/user/100x100/68218158_043e_2.jpg)
- 4.33 Calificación
- 38494 Estudiantes
- 5 Cursos
Sai Ram
A Teacher, Developer, Architect
For more than a decade, I've been immersed in the exciting world of Information Technology. From coding to testing, and now as an Architect, I've experienced every phase of software development.
My dad once said, "We're all students until our last breath." I live by those words, always eager to learn and share what I know!
Teaching isn't just a job; it's my passion! I absolutely love sharing what I've learned with others, helping them grow and succeed.