10 techniques to improve your communication results
- 3 things to do to get the most from this course
- Improvement techniques 1 and 2 - clarity and correctness
- Improvement technique 3 - be courteous and earn respect
- Improvement technique 4 - 5W and 1H method for completeness
- Improvement technique 5 - build confidence in listeners - concreteness
- Improvement technique 6 - keep listener's attention - make message concise
- Improvement technique 7 - considerate - build relationships this way
- Improvement technique 8 - be coherent logical and consistent
- Improvement technique 9 - Ask a powerful question - what do you want
- Improvement technique 10 - Prepare mind of listeners and achieve results
Section 2 - Improve your listening skills
- World's best communicators are best listeners - 1 trick
- 5 levels of listening - start becoming an empathic listener
- Listening is key - practical tips to effective listening
