Why has Six Sigma gained prominence amongst all organizations and individuals?
  • Welcome and Agenda
  • Important! Additional Instructions
  • How to obtain your PDU Credit Certificate?
  • Six Sigma - An Introduction (Why should you choose to learn Six Sigma)?
  • What makes Six Sigma so special?
  • A Special Message from Ross
  • Why has Six Sigma been in demand and will continue to be in demand?
  • Why has Six Sigma been in demand and will continue to be in demand? (Cont'd....)
  • What were some of the earlier cost reduction strateg(ies) & how they back-fired?
  • The world needed Six Sigma
  • Benefits of Six Sigma - Facts and Figures - some mind boggling numbers...
  • Six Sigma - What's In It For You - Why should you learn Six Sigma?
  • Summary of key accomplishments of people like YOU who embraced Six Sigma
What is Quality?
  • Pre-cursor to learning the definitions of Quality
  • Different definitions of Quality
  • Quiz - Different Definitions of Quality
Six Sigma - An Introduction
  • What is Six Sigma?
  • Quiz - What is Six Sigma?
  • Six Sigma vs. Standards
  • Quiz - Six Sigma vs. Standards
History of Six Sigma
  • History of Six Sigma
  • Quiz - History of Six Sigma
What is Sigma?
  • What is Sigma? The first of the two definitions...
  • What is Sigma? The second definition...
  • Sigma Levels of a business process - A Practical Perspective
  • Quiz - What is Sigma?
Six Sigma Foundations
  • Section Introduction and Contributions of a prominent Quality Guru: Phil Crosby
  • Contributions of Dr. W Edwards Deming
  • Contributions of Dr. Joseph M. Juran
  • Contributions of Dr. Walter A. Shewhart
  • Contributions of Bill Smith and Dr. Mikel Harry
  • Quiz - Six Sigma Foundations
What is Lean?
  • Understanding Lean with a story - A Manufacturing Example...
  • What is Lean? Learning Lean by the synthesis of manufacturing example...
  • Lean in Service
Lean Pioneers
  • Section Introduction and Contribution of a key Lean Pioneer: Sakichi Toyoda
  • Contributions of Henry Ford
  • Contributions of Taiichi Ohno
  • Contributions of Frederick W. Taylor
  • Quiz - Lean Pioneers
Six Sigma: How is it done? and Six Sigma: Role Player
  • Six Sigma: How is it done?
  • Six Sigma: Role Player (History of...)
  • The role of a Six Sigma Project Champion
  • The role of a Six Sigma Master Black Belt
  • The role of a Six Sigma Black Belt
  • The role of a Six Sigma Green Belt
  • The role of a Six Sigma Yellow Belt and a Six Sigma White Belt
  • Quiz - Six Sigma Roles
The Focus of Six Sigma and Process Problems
  • The Focus of Six Sigma
  • Process Problems: Part 01
  • Process Problems: Part 02
Characteristics of Successful Lean Six Sigma Projects
  • Characteristics - 01 and 02
  • Characteristics - 03 and 04
  • Characteristics - 05 and 06
The Cause-Solution Matrix
  • Introduction to the Cause-Solution Matrix
  • Grid: Known Causes and Simple Solutions
  • Grid: Known Causes and Simple Solutions (continued...)
  • Grid: Known Causes and Complex Solutions
  • Grid: Unknown Causes and Complex Solutions
  • Grid: Unknown Causes and Simple Solutions
  • Cause-Solution Grid
DMAIC Roadmap and Toolkits - An Overview
  • Overview of the DMAIC Roadmap and Toolkits - An Introduction
  • The Six Sigma Define Phase - DMAIC Roadmap and Toolkits Overview
  • The Six Sigma Measure Phase - DMAIC Roadmap and Toolkits Overview
  • The Six Sigma Analyze Phase - DMAIC Roadmap and Toolkits Overview
  • The Six Sigma Improve Phase - DMAIC Roadmap and Toolkits Overview
  • The Six Sigma Control Phase - DMAIC Roadmap and Toolkits Overview
  • Overview of the DMAIC Roadmap and Toolkits - The Conclusion
Concluding the Lean Six Sigma Introduction Specialist Program
  • The Conclusion - Lean Six Sigma Introduction Specialist Program
  • What NEXT?
  • Bonus Lecture