- Introduction
What you'll learn
- Students will be able to identify personal emotional triggers and understand their impact on interactions with challenging individuals in the workplace
- Students will be able to Implement strategies to enhance self-awareness, regulating and managing emotional responses effectively in challenging situations.
- Students will be able to employ emotionally intelligent communication techniques to convey messages assertively, diplomatically, and non-confrontationally.
- Students will be able to apply EI techniques to build rapport, trust, and constructive relationships with challenging individuals.
Description
Course Overview:
In today's professional landscape, success is not solely determined by technical expertise but also by one's ability to navigate emotions, handle interpersonal relationships, and exhibit emotional intelligence (EI). This comprehensive course is designed to empower individuals with the tools and strategies to harness emotional intelligence effectively in the workplace.
Course Objectives:
Understanding Emotional Intelligence: Explore the core components of emotional intelligence and its significance in professional environments.
Developing Self-Awareness: Learn to recognize and understand personal emotions, strengths, weaknesses, and triggers.
Enhancing Self-Regulation: Develop techniques to manage and regulate emotions in various situations, fostering self-control and adaptability.
Improving Social Skills: Acquire communication strategies, active listening techniques, and empathy-building exercises to improve relationships and teamwork.
Increasing Empathy: Cultivate empathy and understanding towards colleagues, clients, and stakeholders, enhancing collaboration and conflict resolution.
Utilizing Emotional Intelligence for Leadership: Discover how emotional intelligence contributes to effective leadership, decision-making, and influencing others positively.
Who Should Attend:
Professionals across various industries seeking to enhance their interpersonal skills and emotional intelligence at work.
Managers, team leaders, and aspiring leaders aiming to improve team dynamics and leadership effectiveness.
Individuals interested in personal development and improving their overall effectiveness in workplace interactions.
Outcome:
Upon completion of this course, participants will possess a heightened awareness of emotional intelligence, equipped with practical strategies and skills to foster a more positive and productive work environment.
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About the instructors
- 3.93 Calificación
- 945 Estudiantes
- 5 Cursos
Honey Goyal
PhD (HR) (Doctorate in Human Resources)
As a PhD in Human Resources with a deep passion for teaching subjects like Human Resource Management (HRM), Entrepreneurship, and Organizational Behavior (OB), I bring a wealth of expertise and enthusiasm to the classroom.
Imagine a learning environment where complex concepts are broken down into easily digestible pieces, where real-world examples breathe life into theoretical frameworks, and where students are not just passive recipients of knowledge but active participants in their own learning journey.
With my background in academia and practical experience in the field, I offer a unique blend of theoretical rigor and practical insights. Whether it's understanding the intricacies of HRM strategies, exploring the dynamics of entrepreneurial ventures, or delving into the complexities of organizational behavior, I strive to make each class engaging, informative, and relevant.
But what truly sets me apart is my commitment to fostering a supportive and inclusive learning environment where every student feels empowered to contribute and grow. I believe in the transformative power of education and am dedicated to helping my students develop the skills and knowledge they need to excel in their chosen field.
So, if you're looking for a dynamic and experienced instructor who can not only teach you the ins and outs of HRM, Entrepreneurship, and OB but also inspire you to reach your full potential, then look no further. Join me in exploring the fascinating world of human resources and organizational dynamics, and together, let's embark on a journey of discovery and growth.