Introduction
  • Introduction to Rapport
  • Understanding the basics of human communication
  • Foundations: Rapport and Eye Contact
  • Foundations: Being Present in Conversation
  • Conversations: Are you curious?
  • Conversations: The one conversation killer to avoid
  • Conversations: Conversation Extenders
  • Introduction to Modalities to help build Rapport
  • Physical Rapport: Matching and Mirroring
  • Closing Thoughts