- Introduction
- 4 Seconds
- A person worth listening to
- An example intro
- The impact of words
- Spatial Awareness
- Tonality
- Active listening
- Mirroring and matching
- Gathering massive intelligence
- Type of questions
- Download
- Questions I ask
- 4 Buying Archetypes
- Signposting
- Trial Closes
- Buying signals
- Overview
- Certainty
- Pacing and leading
- Asking for the order
- Benefits
- Reframing the word 'no'
- First Loop
- Second Loop
- Third Loop
- Fourth Loop
- Fifth Loop