- Module 1: What is tact
- Module 2: Why is tact important
- Module 3: Why do we fail to be tactful at work
- Module 4: When is tact important?
- Module 5: Benefits of being Tactful
- Module 6: Mindset of a Tactful person
- Module 7: Key steps to be tactful at the workplace
At the workplace, we are faced with difficult engagements where either emotions are high, we have to share some bad/difficult news, give strong feedback or manage someone who is frustrated or angry. There are also situations where we are in custody of confidential information and have to be careful of sharing it with others. If we are not careful in such situations, we could harm our career or impact our work. The ability to behave in an appropriate manner in such situations is know as tact.
In this course you will learn what is tact, why is it important, what are the reasons we fail to be tactful, the mindset of a tactful person and actions to be tactful in difficult, and high emotion situations.
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About the instructors
- 3.69 Calificación
- 1960 Estudiantes
- 6 Cursos
Culture and Behaviour Consultant
Rajat Tewari brings rich experience of 32 years with reputed multinationals in FMCG, Lifestyle Brands, Commodities and with experience in Business Management, Sales, Marketing, Corporate Strategy, Leadership Talent Development, L&D Consulting, Organisational Culture, Behaviour Change, Operational Risk Management (Safety) and Operational Effectiveness.
His core strengths are Organisational Culture and Behavioural Transformation for sustained value and Leadership Skills
Rajat is Culture and Behaviour Consultant to many organisations. He is also a certified coach from ICF (PCC), Hypnotherapist, NLP practitioner and Corporate Trainer.
Rajat brings in depth experience and competency in areas of Organisational Culture, Behaviour Change, Learning and Development, Instructional Design, Performance Management and Strategic Planning.
good knowledge to help navigate in this area.
More informative than i expected and all in all one of the best free courses in this category
Concepts well explained in simple yet effective way
All I learned is how keep things relevant, that we should only provide useful information, when we should talk about things, and that we should keep confidential things confidential. It doesn't really describe HOW to be be sensitive or deal with difficult issues.