WhatsApp for Business Overview
  • Why Your Business Should be on WhatsApp
  • WhatsApp Application vs WhatsApp Business API
  • What is the WhatsApp Business Pricing Model Like?
Templates
  • Template Types and Template Categories
  • Adding Sample Template Content
  • Using Placeholders
  • Creating Headers
  • Adding Buttons
  • Template Status
WhatsApp for Bulk and Marketing
  • Creating the Audience
  • Creating the Broadcast
  • Reviewing Broadcast Results
  • Use cases for Marketing
WhatsApp for Customer Service
  • How to use WhatsApp for Customer Support
  • Use cases for Customer Service
  • Setup Widget in website
Cascades
  • What is Cascades?
  • How to Create Cascade
Analytics
  • Reviewing Message Analytics
  • Reviewing Summary Report