Introduction
  • Introduction - What you will get out of this course
Chapter 1 - Begin with the end in mind
  • Chapter 1 - Begin with the end in mind
The over-arching principles
  • The over-arching principles
Heuristics - Designing for customer success
  • Heuristics - Designing for customer success
Designing the welcome wagon
  • Onboarding is everything
Making your product usable
  • Making your product usable