By the end of this practice course you will be able to:
Examine the traditional chatbot's functionality;
Identify the advantages of a new generation GPT-3 AI chatbot;
Learn and practice the webapi ai service chatbot builder;
Utilize ready-to-use templates;
Integrate the channels of communications into your chatbot builder
Overview:
Traditional chatbot services have limited responses, are non-adaptive, difficult to build, and more importantly, overwhelm the user with tons of unnecessary questions. This is why, many companies are reluctant to use the bulky conventional chatbot services, and clients are frustrated with bots and eager to switch to a ‘human’ support manager. In contrast, we humans don't need access to thousands of examples to master a skill like a customer service. In most cases, familiarity with the subject matter, a guideline set, and some sample dialogue that is all needed.
Think of an AI chatbot builder as if it were your new employee. You can give free-form instructions and provide sample dialogue scenarios to teach an AI chatbot builder. Moreover, the domain knowledge may include some simple instructions, FAQ database, and can communicate with your API for sending and retrieving information such as unique order details, customer’s payment information, and many more.
You will also learn how to integrate your systems through APIs so that the chatbot will be able to perform: bookings, account management, change order details, ticket cancelation, and many more.
You will practice the built-in integrations with popular services such as Zendesk, Shopify, Calendly, Stripe, and many more.
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Towards Excellence in teaching and learning via technology update
Hi, I'm a Co-Founder of AI Labs, a research IT company that focuses on conversational AI solutions. I hold an MBA and postgraduate degrees from the University of Manchester and Geneva Business School. I also have more than 10 years of experience in business and academia.
Our proprietary Transformer solution is currently ranked 16th on SuperGlue Leaderboard. Moreover, the company’s intent recognition AI model has outperformed Google Dialogflow.
