Introduction
  • Introduction
Main Course - Influence
  • Definition of Influence
  • Influence Competence and Skills
  • An Example of an Influence Journey
  • Becoming Self-Aware
  • Listening
  • Assignment 1 - Your Personal Story
  • The Click Down Tool
  • Assignment 2 - Listening Exercise
Main Course - Persuasion
  • What's In It For Them?
  • The Engagement Styles
  • The Boss
  • The Accountant
  • The Marketeer
  • The Co-worker
  • The Persuasion Checklist
  • Assignment 3 - Persuasion Roleplay Exercises
  • Difficult Conversations
  • Communications Checklist
  • Questions to Reflect on
The Big Picture
  • The Big Picture